Lens Replacement Service + Tightening

AFTERCARE SERVICES

LENS REPLACEMENTS

Need a fresh pair of lenses? We offer a lens replacement service for $45 NZD + return shipping, perfect for bringing your Bored George sunnies back to life after general wear and tear.

LENS WARRANTY COVERAGE

If your lenses are affected by a manufacturing fault within the first 12 months of purchase, we’ll replace them free of charge. Please note: this does not include scratched lenses or damage caused by general use.

To arrange a lens replacement, please email us at shop@boredgeorge.co.nz with your order number (or receipt), a photo of your sunglasses, your postage address and mobile number, and we’ll guide you through the next steps.

Please note: We do not offer lens replacements for outlet styles as these are end of the line.

Need a fresh pair of lenses? We offer a lens replacement service, perfect for bringing your Bored George sunnies back to life after general wear and tear. Please email us at shop@boredgeorge.co.nz and we will organise your lens replacement.

LENS WARRANTY COVERAGE

If your lenses are affected by a manufacturing fault within the first 12 months of purchase, we’ll replace them free of charge. Please note: this does not include scratched lenses or damage caused by general use.

To arrange a lens replacement, please email us at shop@boredgeorge.co.nz with your order number (or receipt), a photo of your sunglasses, your postage address and mobile number, and we’ll guide you through the next steps.

Please note: We do not offer lens replacements for outlet styles as these are end of the line.

NEED AN ADJUSTMENT OR TIGHTENING?

Sunnies feeling a little loose or not sitting quite right? We offer our NZ customers a complimentary adjustment service to make sure your Bored George frames fit like a dream. Whether it’s a quick tightening or a subtle reshape, we’re happy to help keep your shades comfortable and secure.

How it works:

1. Add your notes for sizing in the cart so we can fit them before sending to you. Not sure about your sizing? Email us at shop@boredgeorge.co.nz and we can guide you on what measurements to send us.

2. If your sunnies arrive and feel a touch too loose or snug, check out this video to easily adjust them at home.

3. If you've tried the at-home adjustment and they need a bit more, you can send them back to us and we can mould them in-house. You'll just need to cover the return shipping costs.

Good to know:

Free within the first month of purchase if ordered from our website - we’ll cover the adjustment and return shipping.
After one month, the service remains free, but you’ll just need to cover return shipping.

Email us at shop@boredgeorge.co.nz with your order number (or store receipt) and a quick note about what needs adjusting. We’ll guide you through the return process and get your sunnies back to you in perfect shape.

Because perfect sunnies should feel as good as they look.

Please note: We offer free adjustments for outlet styles, though due to the discounted nature the shipping will need to be covered.

Sunnies feeling a little loose or not sitting quite right? We offer our AU customers a complimentary adjustment service to make sure your Bored George frames fit like a dream. Whether it’s a quick tightening or a subtle reshape, we’re happy to help keep your shades comfortable and secure.