shipping, returns & refunds

how can I pay?

all purchases are safe using our two payment providers, After-pay or Shopify Payments. head to your shopping cart and follow the instructions to complete your purchase.

shipping.

New Zealand

Free Standard Shipping with Tracking, (3-5 working days) for all purchases $50 and over  

Rate: FREE

Standard Shipping with Tracking, (3-5 working days) for all purchases $49 and under 

Rate: $4.90NZD

Australia

Standard Shipping with Tracking, (3-10 working days) for all purchases - 

 Rate: $15NZD.

how do I return an item?

if you are wanting to return your sunglasses, no worries, no hard feelings. simply reach out to our help team (me, Georgia) at boredgeorgeinfo@gmail.com. we will happily refund the full amount of your product purchased as long as:

  • you have contacted us within 14 days of purchase.
  • the product is un-worn and in original condition with original packaging.
  • you can provide proof of purchase if asked for.

if you qualify for free returns (purchase was over $50, and the criteria above is matched), we will contact you for a pick up address and email you through a returns label. once we have received and processed the return, a refund will be made to the original payment account. please allow up to 7 working days. 

can I change or cancel my order?

sure thing, just email us at boredgeorgeinfo@gmail.com within 12 hours of your purchase.

 

any other issues please contact our team at boredgeorgeinfo@gmail.com.